Expressions of telephoning
Talking on the phone in a foreign language is even more difficult than talking face to face, since we cannot use gestures, facial expressions, etc. While talking on the phone, we have to speak slowly and clearly, and have to ask questions to clarify anything we don't understand.
In this Module, we will learn many useful telephoning expressions.
. Many of these expressions are more or less fixed, so try to remember them as they are and practice using them with your teacher, your friends, etc.
1 Satuan: Menjawab Telepon
In this Unit, we will first look at expressions for answering the phone.
· Answering the Phone At Home Menjawab Telepon At Home
· Hello? Halo?
· Hello, Sato residence. Halo, Sato tinggal.
· Hello, Ken Sato speaking. Halo, Ken Sato berbicara.
· Ken Sato. Ken Sato.
Please note the different expressions used when answering the phone at home and at work.
· Yeah! (informal) Ya! (Informal)
· Answering the Phone in the Office Menjawab Telepon di Kantor
· Sato Corporation. Sato Corporation. May I help you? Bisa saya bantu?
· Ken Sato speaking. Ken Sato berbicara. May I help you? Bisa saya bantu?
· Personnel Department. Departemen Personalia. How may I help you? Bagaimana saya bisa membantu Anda?
· Asking a Caller Who He/She Wants to Talk to Meminta penelpon sebuah Siapa Dia / Dia Ingin Bicara
· Who do you want to talk to? Siapa yang Anda ingin bicara?
· Who would you like to talk to? Siapa yang akan Anda ingin bicara?
· Who do you wish to speak to? Siapa yang Anda ingin berbicara dengan?
· Asking a Caller to identify Him/Herself Meminta penelpon untuk mengidentifikasi Nya / diri-
· May I ask who's calling, please? Bolehkah saya bertanya siapa yang menelepon, please?
· Who shall I say is calling? Siapa yang akan saya katakan adalah menelepon?
· Who's calling, please? Siapa yang menelepon?
· Who's calling? (informal) Siapa yang memanggil? (Informal)
· Who is it? (informal) Siapa ini? (Informal)
· Putting a Caller on Hold Puting penelpon di Tahan
· Hold the line, please. Tolong tunggu sebentar.
· Just a moment, please. Hanya sebentar, silakan.
· Just a second, please. Hanya kedua, silakan.
· Please hold on. Silakan tunggu.
· Please hold on a second. Harap tunggu sebentar.
· Please hang on a second. Harap tunggu sebentar.
· Hold on. (informal) Tunggu. (Informal)
· Hold on a sec. (informal) (sec = short for second) Tunggu sebentar. (Informal) (detik = singkat untuk kedua)
· Hang on a sec. (informal) Tunggu sebentar. (Informal)
Dialog 1: (Jan is calling her friend, Joe) Dialog 1: (Jan memanggil temannya, Joe)
· Joe : Hello? Joe: Halo?
· Jan : Hello, is Joe there? Jan: Halo, Joe sana?
· Joe : Speaking. Who's it? Joe:. Berbicara Siapa itu?
· Jan : Joe, this is Jan. Jan: Joe, ini Januari
· Joe : Oh, hi, Jan. How are you? Joe: Oh, hai, Januari Bagaimana Anda?
Dialog 2: (Jan is calling her friend, Joe. Joe's wife answers the phone) Dialog 2: (Jan memanggil temannya, Joe istri Joe menjawab telepon.)
· Wife : Brown residence. Istri: tinggal Brown.
· Jan : Hello, may I speak with Joe, please? Jan: Halo, bisa bicara dengan Joe, silahkan?
· Wife : May I ask who's calling? Istri: Bolehkah saya bertanya siapa yang menelepon?
· Jan : It's Jan Kato calling. Jan: Ini, Jan Kato menelepon.
· Wife : Hold on a second . Istri: Tunggu sebentar.
Dialog 3: (Jan is calling her client at his office) Dialog 3: (Jan memanggil kliennya di kantornya)
· Receptionist : IMB Corporation. May I help you? Resepsionis:. IMB Korporasi yang bisa saya bantu?
· Jan : Hello, may I speak with Mr. Tim Horton please? Jan: Halo, bisa bicara dengan Mr Tim Horton please?
· Receptionist : May I ask who's calling, please? Resepsionis: Bolehkah saya bertanya siapa yang menelepon, please?
· Jan : Jan Kato, from Global Inc. Jan: Jan Kato, dari Global Inc
· Receptionist : Just a moment, please. Resepsionis: Tunggu sebentar, silakan.